1jl Privacy Policy

This Privacy Policy is issued by 1jl.club ("1jl," "we," "us," or "our"), the operator of the online gaming platform accessible at https://1jl.club. 1jl is an online casino and sports betting platform serving Filipino players, operating under the regulatory framework of the Philippine Amusement and Gaming Corporation (PAGCOR).

For the purposes of the Republic Act No. 10173 (Data Privacy Act of 2012) and its Implementing Rules and Regulations, 1jl acts as the Personal Information Controller (PIC) in respect of the personal data it collects and processes in connection with the operation of the 1jl platform.

This Privacy Policy applies to all personal data collected through the 1jl website, mobile interface, customer support channels, and any other touchpoint through which you interact with 1jl. It applies to registered players, prospective players, and visitors to the 1jl website.

1jl collects personal data through several channels: directly from you when you register an account or interact with our services, automatically through your use of the platform, and from third parties such as payment processors and identity verification providers. The categories of personal data we collect include:

1jl uses the personal data it collects for the following specific purposes. We do not use your data for any purpose that is incompatible with the purposes listed below without first obtaining your consent or establishing a new lawful basis for processing.

• Account Management: To create, maintain, and manage your 1jl player account, including processing your registration, verifying your identity, and enabling you to log in securely.
• Service Delivery: To provide you with access to all 1jl gaming services, including slots, live casino, bingo, sports betting, and promotional offers.
• Payment Processing: To process deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, and other supported payment channels. Financial data is shared with payment processors solely for this purpose.
• KYC & Fraud Prevention: To verify your identity, confirm your age (21+ requirement), detect and prevent fraud, money laundering, and other financial crimes, in compliance with PAGCOR regulations and Philippine anti-money laundering laws.
• Responsible Gaming: To monitor gaming activity for signs of problem gambling, enforce responsible gaming limits you have set, and administer self-exclusion requests.
• Customer Support: To respond to your inquiries, resolve complaints, and provide technical assistance through live chat and email.
• Legal Compliance: To comply with applicable Philippine laws, PAGCOR directives, court orders, and requests from law enforcement or regulatory authorities.
• Platform Improvement: To analyze aggregated, anonymized usage data to improve the performance, security, and user experience of the 1jl platform.
• Marketing Communications: To send you promotional offers, bonus notifications, and platform updates, where you have provided consent or where we have a legitimate interest in doing so. You may opt out at any time.

Under the Data Privacy Act of 2012 and its Implementing Rules and Regulations, 1jl processes your personal data on the following legal bases:

• Contractual Necessity: Processing is necessary to perform the contract between you and 1jl — specifically, to operate your player account and deliver the gaming services you have requested. This covers account registration, payment processing, and service delivery.
• Legal Obligation: Processing is required to comply with legal obligations applicable to 1jl, including PAGCOR licensing conditions, anti-money laundering regulations under Republic Act No. 9160 (as amended), and tax reporting requirements.
• Legitimate Interests: Processing is necessary for 1jl's legitimate interests, including fraud prevention, platform security, responsible gaming monitoring, and improving our services — provided these interests are not overridden by your rights and interests.
• Consent: For marketing communications and certain non-essential cookies, we rely on your freely given, specific, and informed consent. You may withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

1jl does not sell, rent, or trade your personal data to any third party. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers receive the financial data necessary to process your deposits and withdrawals. These providers are bound by their own privacy policies and applicable financial regulations.
• Identity Verification Providers: Third-party KYC and identity verification services receive identity and verification data to confirm your age and identity as required by PAGCOR regulations.
• Game Software Providers: Game providers may receive anonymized or pseudonymized session data necessary to deliver their games on the 1jl platform. They do not receive your full identity or financial data.
• Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other competent Philippine authorities may receive personal data where required by law, regulation, or official directive.
• Law Enforcement: Personal data may be disclosed to law enforcement agencies in response to a valid legal process, court order, or where disclosure is necessary to prevent or investigate criminal activity.
• IT & Security Service Providers: Providers of hosting, cybersecurity, and platform infrastructure services may have access to personal data in the course of providing their services to 1jl. All such providers are bound by data processing agreements that restrict their use of your data.

All third parties with whom 1jl shares personal data are required to process that data in accordance with applicable data protection laws and are prohibited from using it for any purpose other than the specific purpose for which it was shared.

1jl uses cookies and similar tracking technologies to operate the platform, remember your preferences, analyze usage patterns, and deliver a personalized experience. A cookie is a small text file placed on your device when you visit the 1jl website.

We use the following categories of cookies:

• Strictly Necessary Cookies: These cookies are essential for the 1jl platform to function. They enable core features such as secure login sessions, account authentication, and fraud prevention. These cookies cannot be disabled without affecting platform functionality.
• Performance & Analytics Cookies: These cookies collect anonymized information about how players use the 1jl platform — such as which pages are visited most frequently and how long sessions last. This data helps us improve the platform experience.
• Functional Cookies: These cookies remember your preferences, such as your preferred language, display settings, and responsible gaming limits, so you do not have to re-enter them on each visit.
• Marketing Cookies: With your consent, these cookies track your activity on the 1jl platform to enable us to deliver relevant promotional offers and bonus notifications. You may opt out of marketing cookies at any time through your account settings.

1jl retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law and regulatory obligations. The following retention periods apply:

• Active Account Data: Personal data associated with an active 1jl account is retained for the duration of the account relationship and for a period of five (5) years following account closure, in compliance with PAGCOR record-keeping requirements and Philippine anti-money laundering regulations.
• Transaction Records: Financial transaction records, including deposit and withdrawal history, are retained for a minimum of five (5) years from the date of the transaction, as required by the Anti-Money Laundering Act.
• KYC Documents: Identity verification documents are retained for five (5) years following account closure or the completion of the transaction for which they were collected.
• Customer Support Records: Live chat transcripts and email correspondence are retained for two (2) years from the date of the interaction, unless a longer retention period is required for the resolution of a dispute or legal proceeding.
• Marketing Data: Data used for marketing purposes is retained until you withdraw your consent or opt out of marketing communications, after which it is deleted or anonymized within 30 days.
• Technical & Log Data: Server logs and technical data are retained for a maximum of twelve (12) months, after which they are automatically deleted or anonymized.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with 1jl's data disposal procedures. Anonymized data that can no longer be linked to an individual may be retained indefinitely for statistical and analytical purposes.

1jl implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. Our security framework includes:

• SSL/TLS Encryption: All data in transit between your device and the 1jl platform is encrypted using industry-standard SSL/TLS protocols. Look for the padlock icon in your browser's address bar when using 1jl.
• Data Encryption at Rest: Sensitive personal data stored on 1jl servers — including financial data and identity documents — is encrypted at rest using AES-256 encryption.
• Access Controls: Access to personal data within 1jl is restricted on a strict need-to-know basis. Only authorized personnel with a legitimate business reason may access player data, and all access is logged and audited.
• Two-Factor Authentication: 1jl supports two-factor authentication (2FA) for player accounts to provide an additional layer of security against unauthorized login attempts.
• Penetration Testing: 1jl's platform undergoes regular security assessments and penetration testing by independent cybersecurity professionals to identify and remediate vulnerabilities.
• Incident Response: 1jl maintains a documented data breach response plan. In the event of a personal data breach that poses a risk to your rights and freedoms, 1jl will notify the National Privacy Commission (NPC) within 72 hours and affected players without undue delay, as required by the Data Privacy Act.

Under the Data Privacy Act of 2012 and its Implementing Rules and Regulations, you have the following rights in relation to your personal data held by 1jl. These rights may be exercised by contacting our Data Protection Officer at the details provided in Section 14.

The 1jl platform is strictly intended for adults aged 21 years and above. 1jl does not knowingly collect, process, or retain personal data from individuals under the age of 21. This age restriction is a mandatory requirement under PAGCOR regulations governing online casino gaming in the Philippines.

1jl employs age verification procedures at the point of registration and during KYC verification to prevent underage access to the platform. These procedures include verification of government-issued identification documents confirming date of birth.

In the course of operating the 1jl platform, your personal data may be transferred to and processed in countries outside the Republic of the Philippines — for example, where our game software providers, cloud infrastructure providers, or identity verification partners are based.

Where such cross-border transfers occur, 1jl ensures that appropriate safeguards are in place to protect your personal data, in accordance with Section 21 of the Data Privacy Act of 2012 and the NPC's guidelines on cross-border data transfers. These safeguards may include:

• Contractual clauses that impose data protection obligations on the recipient equivalent to those applicable in the Philippines.
• Transfers to countries that have been assessed as providing an adequate level of data protection.
• Binding corporate rules where the recipient is part of the same corporate group as 1jl.

By using the 1jl platform and accepting this Privacy Policy, you acknowledge and consent to the transfer of your personal data to countries outside the Philippines where necessary for the purposes described in this policy, subject to the safeguards described above.

With your consent, 1jl may send you promotional communications about bonuses, new games, special events, and platform updates via email, SMS, or push notification. You may opt in to marketing communications during registration or at any time through your account settings.

Opting Out: You may withdraw your consent to receive marketing communications at any time by:

• Updating your communication preferences in your 1jl account dashboard.
• Clicking the "unsubscribe" link included in any marketing email from 1jl.
• Contacting our support team via live chat and requesting removal from marketing lists.
• Emailing our Data Protection Officer at [email protected].

Please note that opting out of marketing communications does not affect transactional communications that are necessary for the operation of your account, such as deposit confirmations, withdrawal notifications, security alerts, and account verification messages. These communications are sent on the basis of contractual necessity and cannot be opted out of while your account remains active.

1jl reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When we make material changes to this policy, we will notify you by:

• Posting a prominent notice on the 1jl website homepage and your account dashboard.
• Sending an email notification to the address registered on your 1jl account.
• Updating the "Last Updated" date at the top of this Privacy Policy.

We encourage you to review this Privacy Policy periodically to stay informed about how 1jl protects your personal data. Your continued use of the 1jl platform following notification of changes constitutes your acceptance of the updated Privacy Policy. If you do not agree with any changes, you should stop using the platform and may request account closure by contacting our support team.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 1jl processes your personal data, please contact our Data Protection Officer using the details below. We are committed to responding to all privacy-related inquiries within 15 business days.

If you are not satisfied with our response, you have the right to escalate your complaint to the National Privacy Commission of the Philippines. The NPC is the independent regulatory body responsible for administering and implementing the Data Privacy Act of 2012 in the Philippines.

For responsible gaming concerns, self-exclusion requests, or problem gambling support, please visit our Responsible Gaming page or contact our 24/7 support team via live chat from your 1jl account dashboard.